Surface Ripples

What Are You Planning?

I wonder how many of us planned for a pandemic that brought the global economy almost to a standstill.  In the past, I’ve written about planning for epidemics, and feel that now is the time for us all to “dust off” anything we may have done in that past.  Global pandemics will happen again.  The question is, will governments react more quickly the next time, given the lessons learnt in 2020?

If we haven’t started allowing for something that forces us to:

• Close down our businesses temporarily
• Work from home for a period
• Practice social distancing and hygiene

Now is the time to think about it.

No business will have been left unscathed by the coronavirus pandemic.  Anywhere that relies on people will have to think about safeguarding staff, premises and customers.  For some businesses, depending on how they operate, some of this will come more easily than for others.  Our own business had a number of strokes of luck in that:

• We operate in a small country that took the coronavirus seriously from the start; 
• Our way of doing business lends itself to remote working;
• Our country experienced a very low incidence of infections thanks to the authorities’ prompt action and a population willing to comply with guidelines.

Not everyone else will be so lucky.  

With luck, vaccines will be available in large numbers from mid-2021 which should get things going again.  How will your business be affected? 

I’ve spent more than half my life delivering change in different world markets from the most developed to “emerging” economies. With more than 20 years in international financial services around the world running different operations and lending businesses, I started my own Consultancy to provide solutions for improving performance, productivity and risk management.  I work with individuals, small businesses, charities, quoted companies and academic institutions across the world. An international speaker, trainer, author and fund-raiser, I can be contacted by email. My website  provides a full picture of my portfolio of services.  For strategic questions that you should be asking yourself, follow me at @wkm610.

Labels: Crisis Management, Customer Care, Leadership, Strategy

posted by William Martin @ 12:51